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Return, Replacement and Refund

S.M.SARI CENTER

Rebistore . Ltd. is committed to providing its customers complete satisfaction. strives to enhance the shopping experience of the customers, while providing the best quality products and services.We believe in keeping our customers happy. Our customer friendly return policies are created by keeping you in mind and we ensure you that you will be satisfied and never disappointed with these steps. However, it is always an unfortunate situation when you may have to return a product for refund or replacement, but an easy process is figured out to assist you with it.

Guidelines on Returns

Return policies
1)If you have a problem first drop a email at support@rebistore.in
2) In case of receipt of product in damaged condition or, with manufacturing defect or a wrong item has been received, kindly contact us at  +919382046190 , within 24 hours of receipt of item.
3) It’s very important that you should never send back an item without consulting with us. You should NOT send back the item until and unless you have verified with us otherwise no credit or replacement shall be given on such cases.
4) Always mention the issues associated with a single order delivery or a package delivery at the same time.
5) Be very much specific while describing the problem because all the returned items are throughly examined for defects and other related issues.

6) Return your items via a registered airmail / courier as instructed in our return authorization mail. No other processes will be entertained.
7) At any circumstances, the amount of the item will be refunded only and not the shipping amount.
8) Do return within 7 working days of confirmation from our end. Always return with original packing & original condition (no altered, washed, worn and used items). Always include a copy of the original invoice you received from us.
9) The garment or garments you return, will be examined throughly without any delay and it will be figured out what went wrong. Immediate actions will be taken from our end and we will make sure to prevent such problems from reoccurring.
10) Since safe and secured delivery to you is always our responsibility, in the same way sending back the items safe and secured becomes your responsibility. If any unwanted damadge happens in transit or the package doesn’t get delivered to us, then we are sorry to say that we cannot help you.
11) Mark the items as defective returns and not for sale by declaring a low value.

Easy return

shipping cost to return the item to us in India is to be solely paid by the customer Returns accepted for 7 days Return shipping fee - ₹ 85.00 Once you raise a request, you'll get an email and confirming that your request is being processed. Based on the item, your request may be automatically approved or you may be contacted for more details. If the request is approved, the item will be picked up after which you will get a replacement or refund. You can also track the status of your return request instantly from the 'Return Your Order

Refund policies

A purchased product is normally not be refundable, but if some issues like manufacturing defects or damages, wrong product arises then just drop an email to us at support@rebistore.in or feel free call us at  +919382046190 with your order no. and product details.Please note that refunds will be issued only if we are responsible for the reason you mentioned. If in case of any damage to the product from the customer’s end occurs, then those issues will not at all be entertained by us and we will not be responsible to give back to you any refund amount.After receiving back the product at our store we assure you that we will initiate the refund of your money within 7 business days. The refund amount will be credited back as per the banking guidelines of your bank.

Replacement Terms

You can always return your product for replacement in case of damaged products, not upto the expectations, or any such related reasons.E-mail us at support@rebistore.in with your Order Number and Product number along with the reasons for requesting the replacement.You will be receiving an acknowledgement e-mail from us within 2-3 business days from your date of returning.Do not return any product without informing us.For whatever may be the reason, if situations occur where we are unable to resend you the original product, we will definetly give you the options to choose an alternate product available in our website.An alternate selected item will be shipped without any extra cost.If the alternate item is not selected within 7 business days of receiving the acknowledgement e-mail from us, we will be initiating the refund procedure. Kindly note, you will receive the refund without any deductions.Any extra shipping cost to return the item to us in India is to be solely paid by the customer.If you are return the product due to any alteration and modification errors from our end, then we assure you that we will not charge you any extra amoun

Last Updated: 22 Dec 2024