Refund policy

  • Return, Replacement and Refund

    S.M.SARI CENTER

    Rebistore.in Website. is committed to providing its customers complete satisfaction. strives to enhance the shopping experience of the customers, while providing the best quality products and services.We believe in keeping our customers happy. Our customer friendly return policies are created by keeping you in mind and we ensure you that you will be satisfied and never disappointed with these steps. However, it is always an unfortunate situation when you may have to return a product for refund or replacement, but an easy process is figured out to assist you with it.

    Guidelines on Returns

    Return policies
    1)If you have a problem first drop a email at support@rebistore.in
    2) In case of receipt of product in damaged condition or, with manufacturing defect or a wrong item has been received, kindly contact us at  +919382046190 , within 24 hours of receipt of item.
    3) It’s very important that you should never send back an item without consulting with us. You should NOT send back the item until and unless you have verified with us otherwise no credit or replacement shall be given on such cases.
    4) Always mention the issues associated with a single order delivery or a package delivery at the same time.
    5) Be very much specific while describing the problem because all the returned items are throughly examined for defects and other related issues.

    6) Return your items via a registered airmail / courier as instructed in our return authorization mail. No other processes will be entertained.
    7) At any circumstances, the amount of the item will be refunded only and not the shipping amount.
    8) Do return within 7 working days of confirmation from our end. Always return with original packing & original condition (no altered, washed, worn and used items). Always include a copy of the original invoice you received from us.
    9) The garment or garments you return, will be examined throughly without any delay and it will be figured out what went wrong. Immediate actions will be taken from our end and we will make sure to prevent such problems from reoccurring.
    10) Since safe and secured delivery to you is always our responsibility, in the same way sending back the items safe and secured becomes your responsibility. If any unwanted damadge happens in transit or the package doesn’t get delivered to us, then we are sorry to say that we cannot help 

    Refund policies

    A purchased product is normally not be refundable, but if some issues like manufacturing defects or damages, wrong product arises then just drop an email to us at support@rebistore.in or feel free call us at  +919382046190 with your order no. and product details.Please note that refunds will be issued only if we are responsible for the reason you mentioned. If in case of any damage to the product from the customer’s end occurs, then those issues will not at all be entertained by us and we will not be responsible to give back to you any refund amount.After receiving back the product at our store we assure you that we will initiate the refund of your money within 7 business days. The refund amount will be credited back as per the banking guidelines of your bank.

    Mandatory Parcel Opening Video:
    For any return or damage-related claim, it is essential to record an unedited video while unboxing your parcel. This video serves as proof in the event of any discrepancies and is crucial for processing your request swiftly

     

    Note: We do not have a reverse pick-up facility. The cost of return shipping is to be made by the customer and is non-refundable. We suggest to return items through traceable mail, as any returned items that are not received by rebistore.in will be treated as not returned. Please note that 3 percent payment gateway charges will be deducted from total refund amount

    Kindly remember to take acknowledgment receipt of the number of dispatched products from the courier guy, with his signature and mobile number. rebistore.in will not be responsible for any lost shipment.

    Please note the following address where you have to return the product for exchange:

     Address : Rebistore  Nakashipara :City , Krishnanagar Dist : Nadia Pin : 741138 State :West Bengal (India) Phone +919382046190

    Last Updated:  July 27, 2026